We recently discovered carpet beetles in a bin of beans stored in our garage and immediately reached out to the company’s customer service. To our relief, we received a prompt response assuring us that a technician would be dispatched the next morning. This wasn’t our first encounter with such pests, but the efficiency of their response was commendable. Our technician, Jay, truly exceeded our expectations. Not only was he incredibly responsive, but he also maintained excellent communication by sending us a text with his arrival time. Upon his arrival, Jay impressed us with his personable demeanor, extensive knowledge, and unwavering professionalism. He attentively listened as we explained the extent of the infestation, demonstrating a genuine concern for addressing the issue thoroughly. What truly stood out was Jay’s dedication to going above and beyond. He meticulously treated the affected areas, ensuring that every nook and cranny was thoroughly addressed. Additionally, he took the initiative to spray inside our garbage cans, leaving no chance for the beetles and their eggs to survive. Overall, our experience with Jay and the company has been nothing short of exceptional. His expertise and dedication have left us thoroughly impressed, and we wouldn’t hesitate to recommend him to anyone in need of a top-notch exterminator. Jay’s professionalism and meticulous approach truly set him apart, and we are grateful for his outstanding service! Note to self never store food in any garage.
